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Terms and Conditions

Plain-English version. Last updated November 2026.

Quotations

Quotations are free, in writing, and valid for 30 days. Prices are fixed for the work described. Additional work discovered once the roof is open is agreed with you in writing before it is carried out.

Payment

A materials deposit may be requested for larger jobs. The balance is due on completion. Invoices are payable within 7 days.

Guarantee

Our workmanship guarantee covers defects in our work for the period stated in your quotation. It does not cover damage from storms, third parties, structural movement or lack of maintenance. Manufacturer guarantees are passed on where applicable.

Cancellation

Where a contract is agreed at your home, you have 14 days to cancel under the Consumer Contracts Regulations unless you ask us to start sooner in writing.

Liability

Nothing in these terms limits our liability for death, personal injury or anything that cannot be limited by law.

Draft for review. To be checked by the company and, ideally, a solicitor before publication.